Billing, Cancellations and Refunds
Checkout for paid browser extensions is not active yet. This page explains how billing, cancellations and refunds are planned to work for browser extensions sold through Paddle. It will be updated, with an effective date, before those purchases begin.
On this page
Scope and payment provider
This policy will apply to MangoYeti browser-extension purchases processed through Paddle, once paid extensions are available. We plan for Paddle to act as merchant of record and reseller, with MangoYeti supplying the software and product support. Paddle checkout is not active yet. Before purchasing, you will be able to read the offer and Paddle’s Buyer Terms at https://www.paddle.com/legal/buyer-terms.
Plans and renewal
The product page and checkout will identify the selected product, included features, price, currency, tax treatment and billing interval. Monthly plans renew monthly; annual plans are charged for a full year and renew annually. Any monthly equivalent shown for an annual plan is a comparison, not a monthly payment schedule.
Subscriptions renew automatically until canceled. Any applicable price changes, plan changes or additional charges will be disclosed through the relevant purchase flow and notices. Any options to change plans will be described with each product before you buy.
Free trials
A trial is available only when stated in the offer. When a seven-day free trial is offered with automatic conversion, the signup displays when it ends and the amount and interval of the first paid charge. Cancel before the stated deadline to avoid that charge. If you do not cancel, the selected monthly or annual plan begins and renews at that interval. Trial cancellation confirmation explains when trial access ends.
Canceling a subscription
Use the “Manage subscription” link in your Paddle purchase email or visit https://paddle.net. Select the subscription, complete cancellation and keep the confirmation. If you need help locating the purchase, contact contact@mangoyeti.com with your purchase email and transaction reference.
For an ordinary cancellation of a paid subscription, renewal stops and access continues until the end of the paid term shown in the confirmation. For an annual plan, that is the remaining paid year. An applicable refund, withdrawal, serious breach or other lawful termination may end access earlier.
Uninstalling the extension, changing browsers or stopping use does not cancel recurring billing. A request to delete personal information is also separate from cancellation.
Refunds
Cancellation does not automatically refund an existing charge. We offer no additional money-back guarantee unless expressly stated with the product. Refund and withdrawal requests remain subject to Paddle’s Refund Policy, applicable consumer rights and any more favorable promise made with your purchase.
Use your receipt’s support link or https://paddle.net to request a refund. For a product fault, contact contact@mangoyeti.com so we can investigate; unresolved issues can be referred to Paddle. Nothing here removes rights concerning faulty, misdescribed or undelivered products. Paddle’s policy: https://www.paddle.com/legal/refund-policy.
Digital delivery and billing help
Products are delivered digitally. The product page will provide official installation instructions and explain how and when access is activated after purchase. For missing access, duplicate charges or an apparent charge after timely cancellation, contact us with the product and transaction details. Do not send full card details. Lawful payment-dispute rights remain available.