Security Reporting

Report a security concern

If you believe you have found a vulnerability, exposed information or an account-security problem involving MangoYeti, email contact@mangoyeti.com with the subject “Security report”.

Include the affected product or page, a description of the concern, when you noticed it and minimal steps that help us understand it. Redact personal information from screenshots. Do not send passwords, full payment-card details, live access tokens or copies of other people’s data.

Handle reports responsibly

Please give us a reasonable opportunity to investigate before sharing details that could expose users. Do not access data you are not entitled to see, disrupt services, attempt phishing, or test systems belonging to our providers. If you encounter someone else’s information, stop and tell us how you encountered it without copying or distributing it.

This reporting page does not grant permission for intrusive testing or promise a reward. Contact us before testing that could affect accounts, data or service availability.

What happens next

We review reports, investigate credible issues and take appropriate action. We may request additional information and arrange a safer way to share sensitive evidence. Where an incident requires notification to affected people, customers or authorities, we will follow the applicable legal and contractual requirements.

For personal-information requests, use our Privacy Policy. For ordinary product or billing help, use our Contact and Support page.